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Iftin Ops
Operations software for HVAC companies

Run your HVAC business without letting leads, jobs, and revenue slip through the cracks.

Iftin Ops brings your leads, bookings, jobs, customers, follow-up, and revenue into one operating system — with automation handling the work your team usually doesn’t have time to chase.

Built for growing HVAC companies in Canada and the U.S.

Today — Needs AttentionLive view
  • Hot lead — AC not cooling

    Score 92 · Call now

  • Invoice #4021 unpaid 9 days

    $1,240 outstanding

  • 3 bookings confirmed today

    Auto-synced to calendar

  • 2 technicians dispatched

    On schedule

  • Follow-up sent to 4 stale leads

    Automated

Representative example — for illustration only.

The operational reality

Your HVAC business shouldn’t lose revenue because the office got busy.

None of this happens because your team isn’t good at their jobs. It happens because the work of following up, chasing, and prioritizing has nowhere to live except memory, sticky notes, and good intentions. Every one of these is a small revenue leak — and they compound.

  • New web leads sit unanswered

    A form comes in after hours or during a busy afternoon, and nobody follows up before the customer calls a competitor.

  • High-value leads aren't prioritized

    An emergency — no heat, no cooling — sits in the same queue as a routine maintenance question.

  • Appointments get forgotten

    Without a reminder, a booked job slips a technician's mind or a customer's.

  • Customers no-show

    A missed appointment costs a technician's time and a slot that could have gone to another job.

  • Completed jobs remain unpaid

    Work is finished, but the invoice never gets chased — and the cash sits outstanding.

  • Quotes and leads go cold

    A quote goes out, nobody follows up, and the opportunity quietly disappears.

  • Maintenance opportunities disappear

    A customer due for a seasonal tune-up never hears from you — and books elsewhere, or not at all.

  • No single view of what needs attention

    The owner is left checking email, texts, a calendar, and a spreadsheet just to know what's urgent today.

The Iftin Ops operating system

One system follows the customer from first inquiry to paid job.

Leads, qualification, booking, jobs, follow-up, payment, and repeat business — connected in one operating system, so your team always knows exactly what needs attention next.

  1. Leads

    Every inquiry captured — web, phone, or referral.

  2. Qualification

    Scored, prioritized, and classified by urgency.

  3. Booking

    Scheduled against real availability and synced to calendar.

  4. Jobs

    Tracked from scheduled to complete.

  5. Follow-Up

    Reminders and check-ins sent without a manual chase.

  6. Payment

    Tracked, and chased automatically when it's overdue.

  7. Repeat Business

    Maintenance and review requests bring customers back.

Your team doesn’t have to hold the whole business in their head — Iftin Ops shows what stage every customer is in, and what needs to happen next.

The product

Everything a growing HVAC company runs on, in one dashboard.

A real operating system for a real business — not a generic CRM stretched to fit. Here’s what your team works from every day.

Revenue — This MonthDemo data

Billed

$48,200

Collected

$41,900

Outstanding

$6,300

Jobs completed34
Average job value$1,418
Overdue invoices3
  • Leads

    Every inquiry in one queue, scored and prioritized.

  • Jobs

    Status tracked from scheduled to complete.

  • Schedule

    Bookings synced to your real availability.

  • Customers

    A full history for every customer you've served.

  • Revenue

    What's billed, what's paid, what's outstanding.

  • Automation

    Reminders, follow-up, and alerts running in the background.

  • Team

    Admin and technician access, scoped to their role.

  • Settings

    Business hours, service area, and workflows — configured to you.

Figures shown are representative demo data, not actual customer results.

Lead intelligence

Your team doesn’t have to guess which lead deserves attention first.

Every incoming lead can be scored, prioritized, classified by urgency, summarized, and routed toward the next action — so an emergency never waits behind a routine inquiry.

  • Scored on likelihood and value
  • Prioritized against everything else in the queue
  • Classified by urgency
  • Summarized for a fast read
  • Routed toward a clear next action
Hot LeadExample

Score

92/100

Urgency

High

Issue

AC not cooling

Recommended action

Call immediately and offer the earliest available appointment.

Illustrative example — not an actual customer record.

Available Times — ThursdayDemo view
8:00
8:30
9:00
9:30
10:00
10:30
11:00
11:30
1:00

Booking confirmed — synced to Google Calendar.

Online booking + calendar

The right booking goes to the right company — automatically.

Every customer books against your real schedule, not a generic template — and every confirmed job lands straight in the calendar your office and technicians already use.

  • Online booking

    Customers can request or book service directly from your website — no phone tag required.

  • Real availability

    Booking respects your business-specific hours and schedule, so nothing gets double-booked.

  • Google Calendar integration

    Confirmed jobs sync straight to the calendar your team already uses.

  • Confirmations, configured to you

    Automatic confirmation emails, with scheduling rules set for your business — not a generic default.

Pro automation

Pro keeps working after your team gets busy.

Everything in Starter, plus the automation that recovers revenue and follows up with customers — on days when your office simply doesn’t have time to chase it all down.

Recover revenue

  • Automatic payment chasing
  • Unpaid Revenue Alerts

Reduce no-shows

  • Appointment reminders

Respond faster

  • Hot Lead Alerts
  • Lead follow-up

Bring customers back

  • Maintenance reminders
  • Review requests

Keep owners informed

  • Needs Attention command center
  • Weekly business summary
Needs attention command center

Instead of searching through the business, Iftin Ops shows your team what needs attention now.

Pro pulls hot leads, overdue jobs, no-shows, stale opportunities, and pending follow-ups into one place — so nothing depends on someone remembering to go looking for it.

Needs AttentionDemo data
  • Hot leads

    Emergency-classified inquiries, surfaced first.

    2 waiting
  • Unpaid jobs

    Completed work with payment still outstanding.

    3 overdue
  • No-shows

    A missed appointment, flagged for follow-up.

    1 today
  • Stale opportunities

    Quotes and leads with no activity in days.

    5 cooling
  • Follow-ups needing action

    Customers waiting on a reply from your team.

    4 pending

Representative demo data — not an actual customer's queue.

Pricing

Two plans. Straightforward pricing.

Every plan includes implementation, configuration, and training. You keep your data, your calendar, and your customers.

Starter

See and manage the business.

$349/ month

plus $1,199 one-time setup

Small HVAC companies that need a professional operating system for leads, bookings, jobs, and revenue.

  • Customer website / online booking
  • Lead management
  • AI lead scoring and qualification
  • Urgency analysis
  • Customer database
  • Jobs and job status management
  • Manual job creation
  • Revenue dashboard
  • Payment tracking
  • Worker / admin access
  • Google Calendar booking
  • Confirmation emails
Choose Starter — Book a Demo
Most Popular

Pro

Iftin Ops does the chasing.

$559/ month

plus $1,599 one-time setup

Growing HVAC companies where leads, unpaid jobs, reminders, and customer follow-up are starting to fall through the cracks.

  • Everything in Starter
  • Appointment reminders
  • Automatic payment chasing
  • Lead follow-up
  • Maintenance reminders
  • Review requests
  • Unpaid Revenue Alerts
  • Hot Lead Alerts
  • Needs Attention command center
  • Revenue Milestones
  • Weekly business summary
  • Activity log / higher-level business visibility
Choose Pro — Book a Demo

Prices in USD. Applicable taxes may be calculated at checkout based on location.

Ultra Pro is in development and not yet available for purchase.

Implementation

How you go from signed up to live.

Iftin Ops isn’t a login you figure out on your own. Every plan includes a guided implementation.

  1. 01

    We learn your operation

    Service area, business hours, booking process, and team structure.

  2. 02

    We configure Iftin Ops

    Dashboard, scheduling, workflows, and calendar connection — set up for how you actually run.

  3. 03

    We train your team

    Admins and technicians learn the system before it goes live.

  4. 04

    You go live

    Automations are enabled deliberately, one at a time, and monitored.

About the setup fee

Iftin Ops isn’t just a login. It’s an implementation.

The one-time setup fee covers the work of standing up your operating system correctly the first time — so your team starts on a system that already fits how you actually operate, not a generic default you have to configure yourself.

Setup includes

  • Deployment and configuration
  • Calendar connection
  • Workflow configuration
  • Business settings, tailored to your operation
  • Team setup
  • Implementation assistance
  • Staff training
Who it’s for

Built for HVAC companies that are ready to run tighter.

Ideal for

  • HVAC contractors
  • Growing residential HVAC companies
  • Small and mid-size service businesses with an office and technician team
  • Companies struggling with lead response, follow-up, or admin workload

Not the right fit, yet

  • Companies wanting only a basic calendar
  • Companies unwilling to change any existing process
  • Enterprise, multi-national field service organizations requiring custom ERP integrations today

Built for HVAC teams across Canada and the United States.

Canada is our primary market today, with growing reach across the U.S.

Security & trust

Built with real operational and payment separation.

We’d rather tell you plainly what the architecture actually does than make claims we can’t stand behind.

Private company workspaces

Your business data lives in its own tenant-separated workspace, kept apart from every other company on Iftin Ops.

Role-based dashboard access

Admins and technicians each see and do only what their role allows.

Secure payment processing

Subscription and setup payments are securely processed by Paddle, our payment provider.

Google Calendar OAuth

Calendar access is connected through Google's own secure OAuth flow — we never see your Google password.

Server-side billing verification

Subscription and access status are verified on our servers, not trusted from the browser.

Configured access, not shared logins

Every account is scoped to one business — no shared credentials across companies.

Payments are securely processed by Paddle. Iftin Ops does not store your full card details.

FAQ

Questions, answered plainly.

What is Iftin Ops?

Iftin Ops is an operating system for HVAC companies — it brings your leads, bookings, jobs, customers, follow-up, and revenue into one dashboard, with automation available on the Pro plan.

Who is it for?

HVAC contractors and growing residential HVAC companies with an office and technician team — particularly ones where lead response, follow-up, or admin workload is starting to fall through the cracks.

Is Iftin Ops an AI receptionist?

No. Iftin Ops today is an operations dashboard with AI-assisted lead scoring and qualification. A 24/7 AI voice receptionist is a possible future capability, not something currently sold or available.

What does Starter include?

Customer website / online booking, lead management, AI lead scoring and qualification, urgency analysis, a customer database, job and job-status management, manual job creation, a revenue dashboard, payment tracking, worker/admin access, Google Calendar booking, and confirmation emails.

Why choose Pro?

Pro adds the automation that keeps working after your team gets busy: appointment reminders, automatic payment chasing, lead follow-up, maintenance reminders, review requests, Hot Lead Alerts, Unpaid Revenue Alerts, a Needs Attention command center, Revenue Milestones, and a weekly business summary.

What is the setup fee for?

It covers implementation — deployment and configuration, calendar connection, workflow configuration, business settings, team setup, implementation assistance, and staff training — so your team starts on a system already configured for how you operate.

Can I connect Google Calendar?

Yes. Iftin Ops connects to Google Calendar through Google's own OAuth flow, so confirmed bookings sync to the calendar your team already uses.

Can my technicians use it?

Yes. Iftin Ops supports both admin (office) and worker (technician) access, scoped to what each role needs.

Can I cancel?

Yes. You can cancel your subscription at any time, and cancellation stops future billing according to the applicable billing terms. See our Refund Policy for details.

What happens if my subscription ends?

Dashboard access is paused once your subscription ends. Your business data is retained — contact us if you'd like to restart service.

Where is Iftin Ops available?

Iftin Ops is built for HVAC companies in Canada and the United States, with Canada as our primary market today.

How does billing work?

Each plan has a one-time setup fee plus a recurring monthly subscription, billed in USD and processed securely by Paddle, our payment provider.

Are taxes included?

Listed prices are in USD. Applicable taxes may be calculated at checkout based on your location.

Do you offer a free trial?

Not currently. Book a demo and we'll walk you through the product before you decide.

How long does implementation take?

It depends on the size and complexity of your operation. We'll walk through a realistic timeline for your business during your demo.

Book a demo

Stop letting good HVAC opportunities disappear into busywork.

Book a demo and we’ll walk you through exactly how Iftin Ops would run in your business — leads, bookings, jobs, and revenue, in one place.

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